問題最棒的地方在於，它們其實是巨大的學習機會。努力去解決問題，你就會學到很多。
The great thing about problems is they are really tremendous learning opportunities in disguise. Get to work solving them and you will learn lots.
改變問題讓問題變成學習機會的關鍵是：
■不要犯了低估問題的錯誤──而是看清事實，正視眼前問題的嚴重性。
■與此同時，也不要過度大驚小怪──不要把它變成心中的一堵牆。不斷提醒自己，別人之前也有過類似的經歷，甚至遇上更大的問題，也都能反敗為勝，你也做得到。實事求是，該怎麼做就怎麼做。
■不要以為問題會自行解決──不會的。你必須積極介入並拿出實際可行的解決方案。
■不要做出讓問題加劇的舉動──那簡直是瘋了才會這麼做，但離譜的是真的有許多人這麼做。相反的，你要有健康的觀點並保持積極的態度。理解問題總有解決之道──只要你著手去找。
The keys to changing the problems which will crop up into learning opportunities are:
■Never make the mistake of underestimating a problem –but look at things with clear eyes and respect for the size of the challenge that lies in front of you.
■At the same time, don't supersize the problem either – don't turn it into a brick wall in your mind. Keep reminding yourself people have experienced that and bigger problems before and come out on top and you can too. Look at things realistically and then get to work doing what's required.
■Don't think the problem will solve itself – it won't. You've got to be actively engaged in coming up with a solution which will work in the real world.
■Don't do things which only aggravate the problem further –that's crazy but it's amazing how many people do that. Instead, maintain a healthy perspective and stay positive. Realize a solution exists – you just need to get out there and find it.
要克服問題並把它們轉化為學習機會，你要：
■預測問題──接受只要你嘗試新東西，就會有問題出現的事實，把它當作一顯身手的機會。
■溝通問題──與會受到這個問題影響的人溝通。找可以幫助你解決問題的人談一談，讓他們知道會有什麼事情發生。讓每個人形成共識，這樣他們才能做出有用的貢獻。
■評估問題──問：「問題癥結是什麼？」接著問：「真的很重要嗎？」盡可能維持健康的觀點，並牢記最終目標。一開始你可能會發現好像很多問題都很嚴重，但是當你得知真正的事實後，你會發現許多事情其實只是雞毛蒜皮的事。
■理解問題──了解克服問題事實上會讓你比平常更加賣力也更加聰明，因此是學習與成長的大好機會。
To overcome problems and turn them into opportunities for learning:
■Anticipate the problem – accept that problems always arise whenever you try something new and see this as your opportunity to shine.
■Communicate the problem – to the people whom it will effect. Talk to the people who can help you solve it and make them aware of what's come up. Get everyone on the same page so they can contribute in a meaningful way.
■Evaluate the problem – ask: "What is the real issue here?" followed by: "Does this really matter?" By all means maintain a healthy perspective and keep the end in mind. You may find many issues which look like big problems at first are really pretty minor when you get down to the real facts.
■Appreciate the problem – accept that overcoming it will in fact make you work harder and smarter than you would ordinarily so this is a great opportunity to learn and grow.
沒有留言:
張貼留言