If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.
– Stephen Covey, Author
如果我要以一句話總結我在人際關係領域裡學到的最重要原則,它就是:先求了解對方,再求被對方了解。這個原則是有效人際溝通的關鍵。
– 史蒂芬‧柯維 (1932-2012) 全球暢銷書 The Seven Habits of Highly Effective People (與成功有約) 的作者。
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