產品容易複製，但經驗很難複製。A product is easy to copy, but experiences are very hard to replicate.

產品容易複製，但經驗很難複製。
- 美國哈佛大學商學院教授、「破壞式創新」理論締造者 克里斯汀生
A product is easy to copy, but experiences are very hard to replicate. 
- Clayton Christensen