也只有水電工能救你了

Stacy住的這間公寓（apartment）已經有四十年的屋齡，人人常說舊公寓問題比山多，果然今天廚房水管破裂，水流了一地，Stacy得趕緊找人來救援才行。而這麼緊急的時刻，Stacy要怎麼清楚快速地描述狀況給水電工（plumber）呢？

哪方面問題：
I’ve got a plumbing problem.

問題發生時間：
It just happened an hour ago.
需求是什麼：
I really need it to be fixed as soon as possible.
Is there anyone available to do a house call right now?

問題發生地點：
It’s the pipe in the kitchen.
問題描述：
It’s leaking. The water is all over the floor.

任務一：呼叫水管工

Plumber: Good morning. AJ Plumbing, this is Jack. Stacy: Hi. 1. and really need it to be fixed as soon as possible. Is there anyone available to do a house call right now? Plumber: Can you tell me what the problem is? Stacy: 2. It’s leaking. Plumber: Has this problem been going on for a long time? Stacy: No, 3. Plumber: Alright. I can come over and take a look at it now.

I’ve got a plumbing problem It’s the pipe in the kitchen. it just happened an hour ago